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Cancellation Policy
At Co Heal by Rashmi Mittal, we strive to provide excellent customer service and ensure your satisfaction with our products. We understand that circumstances may arise where you need to cancel an order. Please read our cancellation policy carefully to understand the terms and conditions regarding cancellations.
Cancellation Eligibility
1. Orders are eligible for cancellation if they have not yet been shipped or fulfilled
2. Customized or personalized items may not be eligible for cancellation once the production process has begun.
Cancellation Process
1. To request a cancellation, please contact our customer support team via +91 8447078782.
2. Provide your order details, including the order number and reason for cancellation. c. Our customer support team will review your request and provide further instructions.
Cancellation Timeframe
1. Cancellation requests must be submitted within 24 hours of placing the order
2.We encourage you to contact us as soon as possible for a quicker resolution.
Refunds or Store Credit
1. If your cancellation request is approved and your order has not been shipped or fulfilled, you will be eligible for a full refund to your original payment method.
2. If your order has already been shipped or fulfilled, please refer to our return policy for information on returning the item(s) for a refund or store credit.
Non-Cancellable Items or Services
1. Certain items or services may not be eligible for cancellation, such as Booking or products with limited availability.
2. Customized or personalized items that have already entered the production process may not be eligible for cancellation.
Communication and Updates
1. We will communicate with you promptly regarding the status of your cancellation request
2. If there are any changes or updates to your cancellation request or refund status, we will notify you via Email and Phone
Contact Information
Email: support@cohealbyrashmimittal.com
Phone: +91 8447078782
Please note that by placing an order with Co Heal by Rashmi Mittal, you agree to abide by this cancellation policy.
